Warranty

WARRANTY COVERAGE

Curtis Industries, LLC (“Curtis”) warranty policy warrants to the original purchaser that Curtis products will be free from defective materials and workmanship.

PERIOD:

Curtis Products: 1 year from date of purchase

STATEMENT

  • Curtis Industries will repair or replace, at its sole discretion, the defective product. Curtis may require the return of the defective product. All returns require a Returned Material Authorization (“RMA”) number.
  • Any warranty repair work must first be approved by Curtis before performing any work. Curtis reserves the right to replace a defective product at its sole discretion. Curtis will not reimburse customers for replacement parts that were not authorized before installation. Warranty claims for repair work will be calculated at the standard rate set by Curtis Industries.

ITEMS NOT COVERED UNDER ORIGINAL WARRANTY:

This limited warranty does not cover the following:

  1. Expendable parts such as, but not limited to, hoses, skid shoes, cutting edges, pins, nuts bolts, blade guides, wipers, etc.
  2. Any product has been subject to misuse, neglect, accident, or improper installation, maintenance, care or storage.
  3. Curtis does not assume any liability for vehicle/tractor damage resulting from the attachment or use of a Curtis product.
  4. Diagnostics of the potential failure.
  5. Travel time incurred to and from dealers or suppliers.
  6. Problems caused by failure to follow product instructions, and failure to maintain the product as described in the owner’s manual.
  7. Contamination or restriction of lubricant systems, or damage resulting from rust, corrosion, freezing, or overheating caused problems.
  8. Issues that are caused by accessories and parts that are not supplied by Curtis Industries.
  9. Cost of tax, freight to/from dealers, storage charges, environmental charges, solvents, sealants, lubricants, or any other normal shop supplies.
  10. Damage caused by parts not used in accordance with their intended purpose.
WARRANTY CLAIM PROCESS WARRANTY CLAIM FORM